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OMfit app crashes after "A mandatory firmware upgrade" is offered

Alexey Oct 06, 2017 08:21AM EDT

Hi!
Every time I open the OMFit app it offers "A mandatory firmware upgrade". When I tap "OK", the app crashes. Please help.

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Custumer Support Oct 06, 2017 12:43PM EDT
Hello Alexey,

I was sorry to hear you are experiencing issues with OMfit but I will be more than happy to assist you today. Can I kindly ask you to email customercare@omsignal.com, with your box number? The number is located on the back of the box and should start by +OM...

Sincerely.

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